FAQ
Frequently Asked Questions
Yes. This is the official and exclusive Miss Universe Shop, offering authentic merchandise created in collaboration with the Miss Universe Organization.
We ship to countries that are serviceable by our international carriers and permitted under our shipping regulations. Availability and shipping costs will be shown at checkout based on your location.
Delivery times depend on your region. Standard shipping typically takes between 5–15 business days. Tracking information will be provided once your order ships.
Yes. Once your order is processed, you’ll receive a tracking link via email to follow your package in real time.
Returns and exchanges are accepted within a set window (usually 14–30 days) as long as the product is unused, in original packaging, and with tags intact. Personalized or limited-edition items may not be eligible.
Prices displayed do not include international duties or customs fees. These may apply depending on your country’s regulations and will be handled at delivery.
Yes. Certain products are released as special editions or “First Access” drops. These items may have limited stock and may not be restocked once sold out.
You can join our mailing list or follow Miss Universe Shop on social media to get early access to product drops, exclusive offers, and limited-edition releases.